TIER Meeting Mode

TIER Meeting Mode transforms your ProBeya board into a full-screen shopfloor display optimized for structured daily, weekly, and monthly review meetings. It provides a guided agenda flow, auto-rotating sections, large touch-friendly typography, and quick-action creation — all designed for standing meetings in front of a large screen.

What is a TIER Meeting?

In lean manufacturing and pharma operational excellence, TIER meetings are structured cascading review sessions at three organizational levels:

Tier	Cadence	Duration	Focus
TIER 1	Daily	5-15 minutes	Shop floor: review yesterday's KPIs, address immediate issues, assign actions
TIER 2	Weekly	30-60 minutes	Department: review escalated issues, resource allocation, cross-team coordination
TIER 3	Monthly	60-90 minutes	Site/executive: strategic KPI review, capital decisions, organizational escalations

Information flows upward through the tiers: unresolved TIER 1 issues escalate to TIER 2, and unresolved TIER 2 issues escalate to TIER 3.

Entering TIER Meeting Mode

There are three ways to activate TIER Meeting Mode:

1. Menu Button

1. Open any board.
2. Click the Start Meeting button in the board toolbar (monitor icon).
3. The board transitions to full-screen meeting mode.

2. Keyboard Shortcut

Press F11 while viewing a board to toggle TIER Meeting Mode on or off.

info

The F11 shortcut first enters browser full-screen mode, then activates the TIER Meeting layout. Press F11 again (or Escape) to exit.

3. URL Parameter

Append ?mode=tier to any board URL:

https://acme.probeya.com/boards/abc123?mode=tier

This is useful for:

• Bookmarking the meeting view directly.
• Setting up a dedicated browser tab on the shopfloor display.
• Configuring digital signage systems to load the TIER meeting URL automatically.

Agenda Flow

TIER Meeting Mode follows a structured four-step agenda. The meeting facilitator advances through each step using the Next button or lets the auto-rotate timer advance automatically.

Step 1: KPIs Review

The first step displays all KPI cards for the board, organized by SQCDP category:

┌──────────────────────────────────────────────┐
│  S          Q          C          D        P │
│ ┌──┐      ┌──┐      ┌──┐      ┌──┐     ┌──┐│
│ │G │      │R │      │G │      │A │     │G ││
│ │85│      │62│      │-2%│     │88│     │95││
│ └──┘      └──┘      └──┘      └──┘     └──┘│
│ LTI Rate  OEE     Budget Var  OTD    Train%│
└──────────────────────────────────────────────┘

• Each KPI shows its traffic-light status, current value, target, and trend arrow.
• Red and amber KPIs are visually emphasized with larger cards.
• Click any KPI card to see its trend chart in an overlay.

Step 2: Actions Review

The second step shows all open and in-progress actions, sorted by priority:

• Critical and high-priority actions appear at the top with larger cards.
• Overdue actions are highlighted with a red border and days-overdue badge.
• Each card shows: title, assignee, priority, due date, and status.
• Tap an action card to see its full detail and update its status.

Step 3: Escalations

The third step focuses on escalation activity:

• Pending escalations — Actions that have met the escalation trigger criteria but require manual approval.
• Recently escalated — Actions that were auto-escalated since the last meeting.
• De-escalated items — Actions returned from a higher tier with decisions or resources.

Each escalation entry shows the escalation chain: "TIER 1 (3 days overdue) → TIER 2."

Step 4: New Items

The final step is for capturing new items identified during the meeting:

• A prominent + Quick Action button is centered on screen.
• The quick-action form includes: title, assignee (person picker), priority, and category.
• New actions are created at the current board's TIER level.
• Previously entered items during this meeting session are listed below the form.

Auto-Rotate Timer

The auto-rotate feature advances through the four agenda steps on a configurable timer:

Setting	Default	Range
KPIs Review	60 seconds	15-300 seconds
Actions Review	90 seconds	15-300 seconds
Escalations	60 seconds	15-300 seconds
New Items	120 seconds	15-300 seconds

Configuring Auto-Rotate

1. In TIER Meeting Mode, click the gear icon in the bottom-right corner.
2. Adjust the duration per step using the slider or number input.
3. Toggle Auto-Rotate on or off.
4. Click Save.

When auto-rotate is active, a progress bar at the top of the screen shows the remaining time before the next step. Click anywhere on the progress bar to pause/resume.

tipp

For short TIER 1 daily meetings, set aggressive timers (30s per step) to keep the meeting moving. For longer TIER 2/3 reviews, extend the timers or disable auto-rotate and advance manually.

Meeting Timer

A visual countdown timer tracks the overall meeting duration:

• Green (>50% remaining) — Meeting is on track.
• Amber (25-50% remaining) — Halfway through; pick up the pace.
• Red (<25% remaining) — Time is almost up; wrap up discussions.
• Pulsing red with audio chime — Timer expired; meeting has gone over.

The default timer durations match the TIER hierarchy:

Tier	Default Timer
TIER 1	15 minutes
TIER 2	30 minutes
TIER 3	60 minutes

Quick Action Creation

During TIER meetings, capturing new actions must be fast and frictionless. The quick-action form is designed for this:

1. Click + Quick Action (available in any agenda step, prominent in Step 4).
2. A minimal form appears with four fields:

Field	Input Method	Default
Title	Free text (focus auto-set here)	—
Assignee	Person picker (avatar grid)	None
Priority	One-click toggle: Critical / High / Medium / Low	Medium
Category	One-click toggle: S / Q / C / D / P	Auto-detected from current section

3. Press Enter or click Create to save immediately.
4. The action appears in the session's new items list.
5. The form resets for the next entry.

Touch-Friendly Workflow

The quick-action flow is optimized for the meeting facilitator standing at the screen:

• Large touch targets — All buttons and inputs are at least 48px in height, with action buttons at 56px.
• Minimal taps — Only the title requires typing; assignee, priority, and category can be tapped.
• Keyboard shortcut — Press N on any step to open the quick-action form.

Display Characteristics

TIER Meeting Mode is optimized for large shopfloor displays (40-75 inch screens) viewed from 2-5 meters:

Large Typography

Element	Font Size
Step title (e.g., "KPI Review")	36px
KPI value	48px
KPI name	18-24px
Action card title	24px
Action card metadata	14-18px

Touch-Friendly Targets

• All interactive elements have a minimum touch target of 48 x 48 pixels (WCAG 2.5.5).
• Buttons have generous padding and high-contrast borders.
• Cards have a clear tap area with visual feedback on press.

High Contrast

• Dark mode is automatically activated in TIER Meeting Mode for better visibility under factory lighting conditions.
• Traffic-light colors (red/amber/green) meet WCAG AA contrast requirements against the dark background.
• Status badges use both color and text labels for accessibility.

Distraction-Free

• The sidebar navigation is hidden.
• The top bar is minimized to show only the meeting step indicator and timer.
• No pop-up notifications during the meeting.
• Browser chrome is hidden when using F11 full-screen.

Meeting Session Tracking

Each TIER Meeting Mode activation creates a session record:

• Start time — When the meeting mode was entered.
• End time — When the meeting mode was exited.
• Duration — Total meeting time.
• Actions created — Count and list of actions created during the session.
• KPIs reviewed — Which KPIs were viewed during the meeting.
• Participants — If attendance is tracked, the list of participants.

This data feeds into meeting analytics: "Are our TIER 1 meetings staying under 15 minutes?" or "How many actions are created per meeting on average?"

URL Configuration

Full URL Format

https://{tenant}.probeya.com/boards/{boardId}?mode=tier&step={1-4}&autorotate={true|false}&timer={seconds}

Parameter	Values	Default
mode	tier	—
step	1, 2, 3, 4	1
autorotate	true, false	true
timer	Seconds per step (applies to all steps)	Board setting

Digital Signage Setup

For shopfloor displays running as digital signage:

1. Create a dedicated browser profile with auto-login.
2. Set the homepage to the TIER meeting URL with ?mode=tier&autorotate=true.
3. Configure the browser to launch in full-screen mode on boot.
4. The display will continuously cycle through the four agenda steps.

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Ensure the display device has a stable network connection. If the WebSocket connection drops, the meeting view shows a reconnection banner. Real-time updates (new KPI values, status changes) require an active connection.

Permissions

Action	Required Role
Enter TIER Meeting Mode	Any board member
View KPIs and actions in meeting mode	Any board member
Create quick actions during meeting	Any board member with write access
Configure auto-rotate timers	Board admin
Approve pending escalations during meeting	Board admin or workspace admin

Keyboard Shortcuts in Meeting Mode

Shortcut	Action
F11	Toggle full-screen mode
Escape	Exit TIER Meeting Mode
Right Arrow or Space	Advance to next agenda step
Left Arrow	Go back to previous agenda step
N	Open quick-action creation form
P	Pause/resume auto-rotate timer
1-4	Jump to a specific agenda step

Related Features

• KPI Boards — The KPIs reviewed in Step 1 of the meeting agenda
• Action Log — The actions reviewed in Step 2 and created in Step 4
• Escalation Engine — Escalation items reviewed in Step 3
• Templates — Board templates include the structure needed for TIER meetings