Automations
Automations let you define rules that trigger actions automatically when certain conditions are met. They follow a When / Then pattern and can save significant time on repetitive tasks.
Creating an Automation
- Open a board and click Automations in the top bar.
- Click + New Automation.
- Define the trigger (the "When" part).
- Define the action (the "Then" part).
- Optionally add conditions to refine when the automation fires.
- Give the automation a name and click Save.
Triggers (When)
| Trigger | Description |
|---|---|
| Status changes | When an item's status changes to a specific value |
| Item created | When a new item is added to the board |
| Date arrives | When the current date matches an item's date field |
| Field changes | When any field value changes |
| Item moved | When an item is moved to a different group |
| Assignee changes | When an item is assigned or reassigned |
| Form submitted | When a form linked to this board receives a submission |
| Every time period | On a recurring schedule (daily, weekly, monthly) |
Actions (Then)
| Action | Description |
|---|---|
| Change status | Set the item's status to a specified value |
| Assign person | Assign the item to a specific team member |
| Set field value | Set any field to a specified value |
| Move to group | Move the item to a different group on the board |
| Send notification | Send an in-app or email notification to specific people |
| Create item | Create a new item on the same or a different board |
| Duplicate item | Create a copy of the triggering item |
| Archive item | Archive the item |
| Send webhook | Send an HTTP POST to an external URL |
Conditions
Add conditions to make automations more specific:
- "When Status changes to 'Done' and Priority is 'High' → Send notification to @ProjectManager"
- "When Item created and Label contains 'Bug' → Assign to @QATeam"
Examples
Auto-assign on status change
When Status changes to "In Review" Then Assign to @reviewer
Due date reminder
When Due Date is 1 day from now Then Send notification to assignee
Auto-archive completed items
When Status changes to "Done" and 7 days have passed Then Archive item
New item defaults
When Item is created Then Set Priority to "Medium" and Set Status to "To Do"
Managing Automations
The automations panel lists all rules for the current board. For each automation you can:
- Enable / Disable — Toggle the automation on or off without deleting it.
- Edit — Modify the trigger, conditions, or actions.
- View history — See a log of every time the automation fired and whether it succeeded.
- Delete — Remove the automation permanently.
Limits
- Each board can have up to 50 automations.
- Automations execute within a few seconds of the trigger event.
- Recursive automations (where one automation's action triggers another) are allowed up to 3 levels deep to prevent infinite loops.